International Shipping Information
At Strong Supplement Shop, we are dedicated to providing exceptional international shipping services for our customers worldwide. Our experienced logistics management and operations team is passionate about ensuring a smooth and efficient shipping experience, no matter where you are located. We strive to deliver your supplements quickly and with the highest level of service.
Shipping Calculation
Shipping costs are calculated on our website based on factors such as location, weight, and desired shipping speed. Simply enter your details during checkout to determine the shipping cost for your order.
Global Shipping Coverage
While we have a comprehensive list of countries available for shipping on our website, we understand that you may reside in a country not listed. Rest assured, we can ship to any country in the world upon your request. If you don't see your country listed, please contact our Pro Support Team via phone or chat, and one of our knowledgeable representatives will assist you in placing your order.
Large Quantity Orders
If you are placing an order for a large quantity of items, we recommend splitting the order into multiple orders of smaller quantities. This approach can help minimize customs scrutiny and expedite delivery.
Important Customs Information
Each country has unique laws and regulations regarding the importation of dietary supplements. It is your responsibility to familiarize yourself with your local customs laws to ensure the smooth delivery of your order. We always ship discreetly to protect your privacy and assist in the safe receipt of your package.
Customs Duties and Taxes
Please note that any taxes, duties, tariffs, quarantine fees, or package warehousing fees assessed by your local customs office are separate from the shipping charges and are the customer's responsibility. Strong Supplement Shop cannot be held accountable for these charges. Additionally, we do not ship to countries that require specific licenses for product importation. We advise you to check with your local customs office and understand any potential customs duties or taxes before placing your order.
Package Seizure and Returns
In the unlikely event that your package is seized by customs officials, we want to assure you that we will follow the exact directions in your order. We will ship the products you ordered to the address you provided. However, refunds will only be issued if all products are returned to us in their original condition. Most international orders make it through customs without any issues. However, if your package is stopped and subsequently returned to us by Customs Officials, you will be responsible for the shipping charges. We encourage you to check with your country's customs office to ensure a smooth transit.
Shipping Methods and Delivery Times
We ship international orders via USPS (United States Postal Service) for reliable and efficient delivery. We offer two shipping options to accommodate your needs:
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First Class: This option typically takes up to 30 business days for delivery, depending on your country. Please note that First Class shipping does not include tracking.
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Priority: This option usually takes 6-10 business days for delivery, varying by destination. Priority shipping generally includes tracking, although scanning upon arrival in some countries may be inconsistent.
Please keep in mind that these delivery times are based on shipping assumptions without any delays. In some cases, customs clearance may take additional time, ranging from a day to several weeks.
Prohibited or Restricted Products
We want to ensure that you are aware of any restrictions on certain products in your country. While the laws and regulations change frequently, we strongly recommend that you check with your local authorities for information on product restrictions that may impact your ability to receive your order. Our commitment is to follow the exact directions in your order and ship the products you have selected to the address you provide.
Country-Specific Import Information
We understand that different countries may have specific import requirements. To provide you with the best support, we have created dedicated pages to help you learn how to import supplements into some of the commonly shipped countries, including Australia, Brazil, Canada, India, New Zealand, Sweden, the UK, and military addresses such as APO & FPO. If your country or question is not listed, please contact our Pro Support Team, and we will gladly assist you.
Disclaimer: At Strong Supplement Shop, we want to be transparent about customs-related costs and potential delivery delays. While the vast majority of international shipments proceed smoothly without any additional fees, we cannot be held responsible for any laws or regulations that result in customs applying additional costs or delays to your order. In the event that additional fees are assessed, your local Customs authority will contact you directly. By placing an order with Strong Supplement Shop, you agree to our policies. We encourage you to review our Terms & Conditions, Privacy Policy, and Returns Policies. Please note that we reserve the right to change these policies at any time.
Thank You for Choosing Strong Supplement Shop! We appreciate your trust in Strong Supplement Shop for your international shipping needs. Our Pro Support Team is here to provide you with the best service and ensure your satisfaction throughout the shipping process. If you have any questions or need further information, please do not hesitate to contact us.
Inquire via email for other countries. You may do that on our Pro Support Contact Page.
Please include your Shipping Address and what you would like and one of experienced representatives will email you back shortly.